Returns & Exchanges
At White Poppy Preservation, we take pride in the craftsmanship of our home decor and preservation pieces. If you are not completely satisfied with your purchase, we offer a 30-day return window for all non-custom items in their original condition.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully pack the item in its original packaging, ensuring it is secure to prevent damage during transit back to our studio.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our returns department.
Receive Your Refund
Once we inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing